Claim Information

What to do in the event of an AUTO Claim:

Approximately 6 million auto accidents occur each year. If you are involved in an accident, you should know what to do . . .

At the Scene:

• Get help for the injured. Call 911 and get trained emergency medical personnel to the scene.
• Protect yourself and you vehicle from further damage or loss.
• Exchange information with other involved parties and get the names of any witnesses. In most states, it is unlawful to leave the scene of an accident without permission.
• Provide the police with whatever information they require.

Do not make any statements at the scene accepting responsibility for the accident. The insurance company will investigate and will make a determination.

Filing Your Claim:

Report all losses, no matter how minor.

Contact Carey, Richmond & Viking (or your insurance company), or use our online Automobile Claim Form. Do this as soon as possible even if you are far from home and even if someone else caused the accident.

If your loss involves only auto glass damage, you should notify us either directly or through your insurance company. We can refer you to several glass repair shops that will complete the repairs promptly and for a fair price. (You may select a different shop if you wish, but to avoid being billed for any difference in price, you should be sure that they will perform the work for the amount allowed.)

Keep copies of your paperwork for future reference.

NEVER:

• Make a deal for damages
• Leave the scene of even a minor accident
• Accept an offer of cash, check, or private settlement.
• Deny injury to you or your passengers (some injuries are not immediately apparent).
• Administer first aid unless you are licensed to do so.