Claims Service and Information

If you have a claim to report, your insurance carrier provides you with 24/7 Claims Service. This will allow you to report directly to their claims department so they can give you the support you need right away. Find your insurance carrier below and get started on the road to recovery.

Steps to take when you have a loss

Property Loss:

• Notify the police if the loss is a result of theft or any other crime. Request the police report number.
• If needed, utilize an emergency restoration contractor for water removal and clean up.  See list below of some that we know. You are not limited to these.
• Make temporary repairs to prevent further damage. Save receipts for any materials you may purchase.
• Document any damage with photos prior to temporary repairs.
• Retain damaged property for claim adjuster.
• Do not make any permanent repairs until the adjuster has inspected site.
• Prepare an inventory of damaged, stolen or destroyed property. Gather any invoices, bills or other documents that establish the item’s value.
• Keep track of any other expenses you incur.

Auto Loss:

• Notify the police. Request the police report number.
• Obtain the name and telephone number of the other driver/owner (complete information will be on the police report). If the police are not called, obtain the insurance information of the other driver/owner as well.
• Obtain name and telephone numbers of any witnesses.

Emergency Restoration Contractors
To view a list of emergency restoration contractors, please click here.

We’re here to help
If you’d like our assistance during your claims process, email Lynne Carvalho or call 401-683-7332.

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